Overview

ShopVerse (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect when you visit or shop with us, how we use it, and the choices you have.

Information we collect

When you browse our store or place an order, we may collect:

• Contact details — name, email address, shipping address, and phone number
• Order information — items purchased, order value, and payment status
• Payment information — processed securely by our payment providers; we do not store your full card details on our servers
• Technical data — IP address, browser type, and pages visited, collected automatically through cookies

How we use your information

We use the information we collect to:

• Process and fulfill your orders, including shipping and customer support
• Send order confirmations and shipping updates
• Respond to questions you send us
• Improve our website and product offerings
• Send occasional promotional emails, only if you’ve opted in — you can unsubscribe at any time

Sharing your information

We do not sell your personal information. We share information only where necessary to run our store:

• Suppliers and fulfillment partners — your shipping details are shared with our suppliers so your order can be shipped directly to you
• Payment processors — to securely process your payment
• Service providers — such as our hosting and email platforms, who help us operate the store

Cookies

Our website uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some parts of the site may not work as intended without them.

Data retention

We keep your order information for as long as needed to fulfill your order, handle any returns, and meet our legal and accounting obligations.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy, reach out to us: